Why is my USDT/ETH deposit not reflecting in my wallet?

• Most USDT/ETH deposit complaints occur as a result of sending to a wrong network. All wallets/exchanges usually give warnings about selecting the correct network. It is essential to note the type of network supported by your receiving wallet/Exchange.

• Please note that NairaEx only supports the ERC20 network for ETH and USDT deposits. If your deposit is made via an unsupported network, it will not be credited and will not be refunded also. This is clearly stated on the NairaEx wallet deposit for Ethereum and USDT.

• Once you confirm that the deposits are sent with NairaEx supported network (ERC20), kindly reach out to our live chat agents on the website or to support at [e-mail] with the following details for investigation.

1. Amount sent

2. Date the deposit was made

3. Transaction hash ID of the deposit

4. A screenshot of the withdrawal page from the sending wallet/exchange

That’s all!!!
Your wallet will be credited as soon as the details provided are valid and confirmed.